March 18, 2011

How would you like to see the EOB (Explanation of Benefits) from your health insurer change?

Comments

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Angela B.

Angela B. commented on March 18, 2011

Community Member

It would also be nice if more was printed per page. I sometimes get EOBs that are 5 pages long for 1 doctor visit. All of the charges could have been printed on 2 pages but instead I got a book. Please consolidate!

Elizabeth F.

Elizabeth F. commented on March 18, 2011

Community Member

I want to be able to compare my EOB to my bill from the hospital or doctor and be able to match up the charges and what insurance paid from each. I know Blue Cross cannot do this alone - it would take the hospitals and doctors making some changes to how they bill, too.

winterfaeri

winterfaeri commented on March 18, 2011

Community Member

I kind of think all of the above is the answer I really choose. I would like to know more about what I pay and what the insurance pays... and definitely, what exactly the doctor billed for.

Charmeaner

Charmeaner commented on March 22, 2011

Community Member

Truthfully, I rarely read my EOB's and I have found questioning my billed amount is a fruitless adventure of my time. I do believe if they would include information about what I could have done differently to make my bill lower........I would open them before tac season which is when I usually see them for the first time.

Margaret A.

Margaret A. commented on March 25, 2011

Community Member

I agree with those that would like to see more detail in the EOB than something like "medical service." As a steward of my own healthcare costs, I'd like some way to verify that the procedures that BCBS paid for actually*were* performed. Given the way the EOBs are worded, I have no way of knowing.

Karen S.

Karen S. commented on May 8, 2011

Community Member

It would really be nice to have all of those options. The doctors offices, for the most part, dont't give you an itemized bill anymore. You hand them your paperwork at check-out and that is the last time you see anything in writing. If they are network providers, they should be required to give the patient a copy of what charges are being file. How are we supposed to watch for fraud if we don't know what they file to the insurance company?

Karen S.

Karen S. commented on May 8, 2011

Community Member

I couldn't agree more. An EOB was sent to me with only 3 charges on it but the information was spread out over 4 pages. That seems to be a waste of paper and postage.